Support

Help & contact for Hamro Hub

Need help with Hamro Hub? We're here for you. Most questions are answered below — and if not, just email us.

📧 Email hello@hamrohub.app

Typical response time: within 24 hours.

How do I delete my account?

Open the app → Profile tab → scroll down → Delete account. Your data is removed within 24 hours. You can sign up again later with the same email if you change your mind.

I forgot my password.

On the login screen, tap Forgot password? and we'll email you a reset link. Check spam if you don't see it within a minute.

My post wasn't approved — why?

Posts go through automatic AI moderation. Posts get held for review if they appear to promote a paid service in a free community category, or if they trip our spam/abuse filters. Email us at hello@hamrohub.app with your post title and we'll review manually.

How do I become a sponsor?

Tap Sponsor in the app or visit our website, fill out the inquiry form, and our team will email you a Stripe payment link within 24 hours. Tiers start at $25/week for banner placement.

The FM radio is not playing.

Most issues are caused by the broadcaster's stream being temporarily offline. Try a different station from the radio list. If multiple stations fail, force-close the app and re-open.

Sign in with Apple isn't working.

Make sure you're on iOS 13 or later and signed in to iCloud on your device. If you previously deleted your Hamro Hub account, sign up again normally — Apple may have invalidated your private relay email.

I want to report a bug or request a feature.

Email hello@hamrohub.app with a screenshot and your iOS/Android version. We read every message.

I'm a creator and want to be featured.

In the app → Creators tab → submit your work. Our team reviews submissions weekly.

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